In my line of work, I often hear, from people who have not gone through the foreclosure process, comments such as, “Banks don’t make mistakes.” It simply isn’t true. Banks make mistakes all the time. Robo-signers do exist. Laws exist that protect the banks (much more on this in future posts, please check back soon!).
Below is one story. Certainly this is an egregious case but I wanted to blog about it just to show people one small story, with very large consequences. Yes, Banks make mistakes:
Three years ago, Jason and Tanya Fore of central Florida, discovered money depleted from their accounts and their home equity line of credit had been compromised.
Paula Denise Miller, a branch manager of SunTrust in Winter Park, Florida, opened up accounts in the Fore’s name and gave herself access to their home equity line of credit to a tune of $191,000.00. Miller changed the Fore’s address to her own, so the Fore’s never received statements – to accounts they didn’t know were opened.
Here’s where this story gets a little bizarre. Paula Miller is Tanya’s real-life mother. Paula then stole another $181,000.00 from other SunTrust customers including Florida Representative Allen Trovillion.
Federal investigators completely cleared both Jason and Tanya from any wrongdoing. Investigators said the couple had nothing to do with the theft. A tearful Tanya is distraught over their children’s education accounts wiped out by Paula as well.
Branch Manager Miller was arrested and plead guilty to theft and embezzlement.
Although SunTrust reimbursed the money to the wronged customers, they won’t reimburse Jason and Tanya’s $191,000.00.
Even worse – because some of the money stolen was from the SunTrust’s home equity line of credit, SunTrust is now foreclosing on the Ford’s home, according to Tanya.
Earlier this month, Kenneth Mauchin, Financial Advisor in SunTrust’s New Symrna Beach, Florida bank stole $50,000. from three elderly SunTrust customers he had befriended. SunTrust issued a statement that the theft was an isolated incident and reimbursed the victims. Mauchin is awaiting trial.
The Fore’s have an attorney and are suing SunTrust for negligence in supervising their employees.
There’s no comment from SunTrust.
Keith A. Gantenbein, Jr. is a Colorado foreclosure defense attorney located in Denver and servicing all of Colorado. He also handles bankruptcies, mortgage negotiations, lender liability, real estate, civil litigation, contracts and landlord/tenant. If you think you will be facing foreclosure, or are in the foreclosure process, or have had a wrongful foreclosure, contact Keith Gantenbein at (303) 618-2122 for a one-hour consultation where he will discuss your situation and go over all your options with you.
This article is not intended as legal advice. The opinions of this article are solely the opinion of the author.